Possibly. Each year, thousands of people use U-Haul’s two-wheeled trailers to haul vehicles and heavy belongings down I-70—often with disastrous results. In fact, on nearly half of all reported crashes involving the hauling of a vehicle, the tow vehicle weighed nearly the same as the one towing it—violating U-Haul's own weight regulations.
Consider these allegations that have been made against U-Haul in the past:
- Lax safety standards. When U-Haul imposed tow vehicle weight regulations in 1982, it required that the tow vehicle weigh at least twice as much as the vehicle towed behind it to "ensure adequate braking and control." But in 1986, U-Haul responded to dwindling business by requiring that the tow vehicle weigh only 750 pounds more than the one being towed. The company also increased the maximum weight of vehicles that could be hauled using tow dollies, and lifted their previous ban on towing using smaller SUVs.
- False security. In recent years, many moving companies have upgraded their trailers with a wider wheel base, claiming that the improvement made the trailers safer. However, there have still been accidents involving wider trailers, including rollovers and “trailer sway” incidents that dragged the towing cars off the road.
- Untrained employees. Although weight and rental regulations have been set forth in U-Haul’s operations manual, many agents have never been trained to check the manual before renting. In numerous cases, employees have testified that they had “never seen, much less used, the U-Haul manual,” ignoring regulations about which vehicles may tow others.
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